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Shipment Documentation & Customs Pre-Validation

One wrong field on a bill of lading can hold a shipment for days. Demurrage charges compound fast. The errors are preventable — but only if you catch them before the ship docks, not after.

Without AutomationUSD 1,500–10,000/mo in avoidable demurrage
With ZiroworkErrors caught before arrival

How it works today.

Documents are prepared manually — bill of lading, packing list, commercial invoice, certificate of origin — each checked by a person under time pressure before submission to ICUMS. HS code errors, mismatched quantities, missing fields: these slip through. The shipment arrives. The error is discovered at the port. A hold is issued. Demurrage starts accumulating at USD 100 to USD 500 per container per day while corrections are prepared, submitted, and reviewed. The same mistakes happen on the next shipment.

As-Is ProcessDocuments Preparedmanually · under pressureSubmitted to ICUMSbefore ship arrivesShip Arrives at PortTemaError DiscoveredHS code · missing field · mismatchHold Issueddemurrage beginsCorrections Submittedsame error — next shipmentUSD 100–500/container/day
After Zirowork

How it works after automation.

Documents are validated against ICUMS rules the moment they're uploaded — before submission, before the ship sails. Errors are flagged with the specific correction needed, not a generic warning. Clean documents get a pre-arrival checklist. The shipment clears fast, with no holds and no demurrage.

To-Be ProcessDocuments UploadedZirowork AIvalidates against ICUMSErrors Flaggedspecific corrections listedFixed Before Arrivalno demurrageAll Clearpre-arrival checklist generatedFast Clearanceno holds · no delayserrors founddocuments clean

The automation behind the outcome.

Layer 01

ICUMS Pre-Submission Validator

Every document batch is checked against ICUMS field requirements before submission — HS codes, quantities, descriptions, required certificates. Errors are flagged with the specific correction needed, not just a general warning.

Layer 02

Pre-Arrival Checklist Generator

For every incoming shipment, a checklist is automatically generated and sent to the relevant team member — what needs to be ready, what has been validated, what is outstanding. Before the ship docks.

Layer 03

Error Pattern Tracking

Every flagged error is logged. Over time, patterns emerge — the same HS codes, the same suppliers, the same document types causing repeated issues. We surface these so you can address the root cause, not just the symptoms.

Does this happen on your shipments?

We map your current documentation process and identify exactly where the errors are entering. Free, no commitment.